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Recover what you're owed

Claim Unpaid Rent in the UK

Complete guide to recovering unpaid rent through Money Claim Online (MCOL) in England & Wales, Simple Procedure in Scotland, and court processes in Northern Ireland.

Not legal advice: This guide provides general information only. Court fees and processes can change. Check current government guidance or consult a solicitor for complex cases.

Get Money Claim Pack — £199.99Calculate Arrears + Interest

Jump to your jurisdiction:

🏴󠁧󠁢󠁥󠁮󠁧󠁿 England & Wales (MCOL)🏴󠁧󠁢󠁳󠁣󠁴󠁿 Scotland (Simple Procedure)🇬🇧 Northern Ireland

Before You Make a Money Claim

Important: You must follow the Pre-Action Protocol before starting court proceedings. This includes sending a formal letter before action giving the tenant a chance to pay.

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Have questions about rent arrears recovery?

Use our free Ask Heaven landlord Q&A tool to get instant answers about MCOL, Simple Procedure, or your legal options.

1. Send Demand Letter

Send a formal letter before action demanding payment within 14-30 days. This is a legal requirement before court action.

Generate Free Demand Letter →

2. Calculate Total Owed

Calculate the total amount including rent arrears plus 8% statutory interest from the date each payment was due.

Calculate Arrears + Interest →

Evidence You Will Need:

  • Signed tenancy agreement
  • Rent statements / schedule
  • Bank statements showing missed payments
  • Copy of letter before action
  • Proof letter was sent (recorded delivery)
  • Any tenant correspondence
🏴󠁧󠁢󠁥󠁮󠁧󠁿

England & Wales: Money Claim Online (MCOL)

Money Claim Online (MCOL) is the fastest and cheapest way to make a money claim in England and Wales. You can claim amounts up to £100,000 entirely online. For claims up to £10,000, the process is handled through the small claims track.

1

Send Letter Before Action

Give tenant 14-30 days to pay before starting proceedings.

2

Start Claim on MCOL Website

Register at moneyclaim.gov.uk and complete the online claim form. Pay the court fee based on claim value.

3

Defendant Response

The tenant has 14 days to respond. They can pay, admit the claim, or defend it.

4

Get Judgment

If no response, request default judgment. If defended, case proceeds to hearing.

5

Enforcement (if needed)

If tenant still does not pay, use enforcement: bailiffs, attachment of earnings, charging orders.

MCOL Court Fees (England & Wales)

Fees as of 2026 - check gov.uk for current rates

Claim AmountCourt Fee
Up to £300£35
£300.01 - £500£50
£500.01 - £1,000£70
£1,000.01 - £1,500£80
£1,500.01 - £3,000£115
£3,000.01 - £5,000£205
£5,000.01 - £10,000£455

Need Help with Your Claim?

Our Money Claim Pack includes pre-filled N1 claim form, letter before action, rent schedule, and step-by-step guidance.

Get Money Claim Pack — £199.99
🏴󠁧󠁢󠁳󠁣󠁴󠁿

Scotland: Simple Procedure

In Scotland, money claims up to £5,000 use the Simple Procedure through the Sheriff Court. This is similar to England's small claims track. For claims over £5,000, you use Ordinary Cause procedure.

Simple Procedure Process

  • Step 1: Send a formal demand letter to the tenant
  • Step 2: Complete Simple Claim Form (Form 3A) online or on paper
  • Step 3: Submit to your local Sheriff Court with the fee
  • Step 4: Court serves claim on the tenant
  • Step 5: If not disputed, get a decision. If disputed, attend hearing.

Scotland Simple Procedure Fees

Claim AmountCourt Fee
Up to £300£19
£300.01 - £1,500£77
£1,500.01 - £3,000£87
£3,000.01 - £5,000£104

For claims over £5,000, use Ordinary Cause procedure (higher fees apply). Check Scottish Courts website for current fees.

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Northern Ireland: Small Claims Court

In Northern Ireland, money claims up to £3,000 go through the Small Claims Court. Larger claims use the County Court. The process is similar to England but uses NI-specific forms and courts.

Northern Ireland Debt Recovery

  • Small claims (up to £3,000): Simplified process through the Small Claims Court
  • Larger claims: County Court civil bill process
  • Pre-action: Send letter before action as in other jurisdictions
  • Forms: Check NI Courts and Tribunals Service website for current forms

Eviction vs Money Claim: What's the Difference?

Eviction (Possession Claim)

  • •Gets the tenant OUT of the property
  • •Uses Section 21/8 (England) or Notice to Leave (Scotland)
  • •Does NOT automatically include money judgment
  • •May include money claim in same proceedings
Learn about eviction →

Money Claim

  • •Gets you PAID for the rent owed
  • •Uses MCOL (England/Wales) or Simple Procedure (Scotland)
  • •Does NOT remove tenant from property
  • •Can be pursued against former tenants
Get Money Claim Pack →

Can I do both at the same time?

Yes! Many landlords pursue eviction first, then make a separate money claim for arrears. Alternatively, you can claim arrears in the possession proceedings by including a money claim in your court forms. Our Complete Eviction Pack includes both.

Ready to Claim Your Unpaid Rent?

Our Money Claim Pack includes everything you need: letter before action, N1 claim form (or Form 3A for Scotland), rent schedule, and step-by-step guidance.

Get Money Claim Pack — £199.99Calculate What You're Owed

Frequently Asked Questions

Money Claim Online (MCOL) is an online service for making money claims in England and Wales. It allows landlords to claim unpaid rent and other debts up to £100,000 through a simple online process. It is faster and cheaper than paper claims.
Court fees for MCOL in England & Wales range from £35 (claims up to £300) to £455 (claims £5,000-£10,000). For larger claims, fees increase further. Scotland Simple Procedure costs £19 (claims up to £300) to £104 (claims £3,001-£5,000). You can usually claim these fees back from the defendant if you win.
Yes. Before making a court claim, you should send a formal "letter before action" giving the tenant a final chance to pay (usually 14 days). This is required by court rules (Pre-Action Protocol) and failure to follow it may affect costs awarded. Our rent demand letter tool can help.
Yes, but they are separate legal processes. A possession claim (eviction) does not automatically include a money judgment for arrears. You can claim both in the same proceedings using the appropriate court forms, or make separate claims. Many landlords pursue eviction first, then claim arrears.
If the tenant does not respond to your claim (default judgment), you may get judgment in 2-4 weeks. If they dispute the claim, it could take 3-6 months to reach a hearing. Enforcement after judgment can add more time.
A County Court Judgment (CCJ) lasts 6 years and affects the tenant's credit rating. You can use various enforcement methods including attachment of earnings, bailiffs, charging orders on property, and third party debt orders. However, you cannot get money that does not exist - consider whether it is worth pursuing.
Yes. You can claim statutory interest at 8% per year on the unpaid amount. This accrues from the date each rent payment was due. Our rent arrears calculator can help you work out the total with interest.
In Scotland, claims up to £5,000 use the Simple Procedure through the Sheriff Court. You complete a Simple Claim Form (Form 3A) either online or on paper. For claims over £5,000, you use Ordinary Cause procedure. The process is similar to MCOL but uses Scottish forms and courts.
In Northern Ireland, small claims (up to £3,000) go through the Small Claims Court. Larger claims use the County Court. The process involves completing claim forms and paying the appropriate fee. Check the NI Courts and Tribunals Service website for current forms and fees.
Key evidence includes: the tenancy agreement showing rent amount and payment terms, rent statements showing missed payments, bank statements showing non-payment, copies of demand letters sent, any tenant correspondence acknowledging the debt, and proof of deposit protection compliance.
Yes. You can make a money claim against a former tenant for unpaid rent. You will need their current address for service. If you do not have their address, you may need to use tracing services or apply to the court for alternative service.
A County Court Judgment (CCJ) is a court order confirming someone owes you money. It appears on the tenant's credit file for 6 years and makes it very difficult for them to get credit, mortgages, or pass landlord reference checks. This can be a powerful incentive for payment.

Related Pages

Rent Arrears Letter

Letter before action template

Rent Arrears Calculator

Calculate total with interest

Free Demand Letter

Generate demand letter

UK Eviction Guide

Complete eviction process

Section 8 Template

Rent arrears eviction

Money Claim Pack

All documents included