Landlord Guide

Tenant Damaging Property: Your Options

Understand your legal options and start a compliant claim for damage-related losses.

Unlike generic form builders, we validate 20+ legal requirements before generating court-ready documents — reducing the risk of rejected claims.

  • Compliance checks included before documents are generated
  • Jurisdiction-specific documents for UK landlord workflows
  • Step-by-step guided wizard built to reduce mistakes and rework

Step 1: Document the Damage

Before taking any action, thoroughly document the damage:

  • Photographs: Take dated photos of all damage from multiple angles
  • Video: A walkthrough video can provide context
  • Written report: Describe each item of damage in writing
  • Quotes/invoices: Get repair estimates or invoices from contractors
  • Inventory comparison: Compare to the check-in inventory

Important

Good documentation is essential. Without evidence, you'll struggle to prove your case in deposit disputes or court proceedings.

Option 1: Eviction (Section 8)

If the damage is serious enough, you can seek to evict the tenant using Section 8 grounds:

Ground 13 - Property Deterioration

"The condition of the dwelling-house or any of the common parts has deteriorated owing to acts of waste by, or the neglect or default of, the tenant."

  • This is a discretionary ground
  • The court will consider if eviction is reasonable
  • Notice period: 2 weeks minimum

Ground 12 - Breach of Tenancy

If the tenant has breached a term of the tenancy agreement (e.g., a clause requiring them to maintain the property), you can use Ground 12.

  • This is a discretionary ground
  • Check your tenancy agreement for relevant clauses
  • Notice period: 2 weeks minimum

Option 2: Deposit Deductions

You can deduct repair costs from the tenant's deposit for damage beyond normal wear and tear. The process:

  1. Document all damage with photos and inventory comparison
  2. Get quotes or invoices for repairs
  3. Propose deductions to the tenant in writing
  4. If they agree, deduct and return the remainder
  5. If they dispute, use the deposit scheme's free dispute resolution

Wear and Tear vs Damage

You cannot deduct for normal wear and tear. Examples:

  • Wear and tear: Faded curtains, worn carpet in doorways, small marks on walls
  • Damage: Holes in walls, burns in carpet, broken fixtures, stained/ripped curtains

Option 3: Money Claim

If the damage costs exceed the deposit, you can make a money claim through the county court:

  1. Follow the Pre-Action Protocol for Debt Claims
  2. Send a Letter Before Claim with evidence of the damage
  3. Wait 30 days for a response
  4. If no satisfactory response, start a claim via Money Claim Online (MCOL)

Can I Do Both Eviction and Money Claim?

Yes. You can pursue eviction to remove the tenant AND a separate money claim to recover repair costs. These are separate legal processes.

What About Criminal Damage?

If the damage is deliberate and severe, it may constitute criminal damage. You can report it to the police, though they may treat it as a civil matter in some cases. A police report can support your civil case.

Tenant Property Damage FAQ

Unlike generic form builders, we validate 20+ legal requirements before generating court-ready documents — reducing the risk of rejected claims.

  • Compliance checks included before documents are generated
  • Jurisdiction-specific documents for UK landlord workflows
  • Step-by-step guided wizard built to reduce mistakes and rework
Fair wear and tear is gradual deterioration from normal use (faded paint, worn carpets). Tenant damage is beyond normal use: holes in walls, burns, stains, broken fixtures, or damage from negligence.
Yes, but only for genuine damage beyond fair wear and tear, with evidence (photos, inventory, quotes). The tenant can dispute deductions through the deposit scheme dispute resolution service.
You can pursue the tenant for the excess through a money claim. Send a Letter Before Claim, wait 30 days, then file a claim through Money Claim Online (MCOL) with evidence of the damage and costs.
Yes. Use Section 8 Ground 13 (waste or neglect causing deterioration) or Ground 12 (breach of tenancy obligation). These are discretionary grounds, so the court decides if possession is reasonable.
Absolutely. A detailed inventory with dated photos at check-in and check-out is essential evidence for deposit disputes and damage claims. Without it, proving tenant damage is very difficult.
Only if the property is returned significantly dirtier than at the start. Normal cleaning between tenancies is the landlord cost. Deductions for cleaning must be reasonable and evidenced.

Need to Take Action?

Generate eviction notices or start a money claim for property damage.