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Ask Heaven: Free UK Landlord Q&A Tool

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Free UK landlord advice for England

Free to useNo sign-up requiredUK law focused
Free UK Landlord Advice

Your Questions, Answered

Get instant, plain-English answers to your landlord-tenant questions. Ask Heaven covers England, Wales, Scotland, and Northern Ireland.

England flag

England

Section 21 & 8, ASTs, MCOL

Wales flag

Wales

Renting Homes Act, Section 173

Scotland flag

Scotland

PRT, Notice to Leave, FTT

Northern Ireland flag

N. Ireland

Notice to Quit, rent recovery

Popular Questions We Help With

  • •How do I evict a tenant who is not paying rent?
  • •Which eviction notice should I use?
  • •How do I recover rent arrears through the courts?
  • •What notice period do I need to give my tenant?
  • •Is my tenancy agreement legally compliant?
  • •How does eviction work in Scotland with the PRT?

Related Tools & Guides

How to Evict a TenantComplete UK guideSection 21 CheckerCheck notice validitySection 8 CheckerVerify grounds & periodsClaim Unpaid RentMCOL & Simple ProcedureTenancy AgreementAST & PRT templatesRent Arrears LetterDemand letter template
▶Landlord Compliance Help

Click any question below to ask Ask Heaven directly.

Deposit Protection

Landlords must protect tenancy deposits in a government-approved scheme (DPS, TDS, or mydeposits) within 30 days and provide prescribed information to tenants.

  • ?Do I need to protect a tenancy deposit and when?
  • ?Which deposit protection scheme should I use?
▶Quick checklist
  • ✓Protect deposit within 30 days of receipt (England/Wales/Scotland; NI has different rules)
  • ✓Use a government-approved scheme: DPS, TDS, or mydeposits
  • ✓Serve prescribed information to tenant within 30 days
  • ✓Provide certificate from the scheme

EPC Rules

Energy Performance Certificates are required before letting a property. From April 2020, rental properties in England and Wales must have an EPC rating of E or above.

  • ?What EPC rating is required to let a property?
  • ?Do I need an EPC for an existing tenancy?
▶Quick checklist
  • ✓Obtain valid EPC before marketing or letting property
  • ✓Minimum rating of E required in England and Wales (exemptions may apply)
  • ✓Provide copy to tenants before move-in
  • ✓EPC valid for 10 years

Gas Safety Certificate

Landlords must have gas appliances checked annually by a Gas Safe registered engineer and provide tenants with a copy of the Gas Safety Certificate (CP12) within 28 days.

  • ?When must a landlord provide a gas safety certificate?
  • ?Does missing gas safety invalidate a Section 21?
▶Quick checklist
  • ✓Annual gas safety check by Gas Safe registered engineer
  • ✓Provide CP12 certificate to existing tenants within 28 days of check
  • ✓Provide to new tenants before move-in
  • ✓Keep records for 2 years

EICR Electrical Safety

Electrical Installation Condition Reports (EICRs) are required every 5 years for rental properties in England. Landlords must provide a copy to tenants before they move in.

  • ?Do landlords need an EICR and how often?
  • ?Can I serve notice without an EICR?
▶Quick checklist
  • ✓EICR required every 5 years in England (from July 2020 for new tenancies)
  • ✓Provide copy to new tenants before move-in
  • ✓Provide to existing tenants within 28 days of inspection
  • ✓C1 (danger present) and C2 (potentially dangerous) require remedial works

Smoke & CO Alarms

Under the Smoke and Carbon Monoxide Alarm Regulations 2022, landlords must install smoke alarms on every floor and CO alarms in rooms with fixed combustion appliances.

  • ?What are the smoke alarm rules for landlords in England?
  • ?Do I need carbon monoxide alarms in rental property?
▶Quick checklist
  • ✓Smoke alarm on every storey with living accommodation
  • ✓CO alarm in any room with fixed combustion appliance (excluding gas cookers)
  • ✓Check alarms are working on the first day of new tenancy
  • ✓Repair or replace faulty alarms within reasonable time

Right to Rent Checks

Landlords in England must verify that tenants have the right to rent in the UK before letting a property. Failure to check can result in civil penalties up to £20,000.

  • ?Do I need to do right to rent checks and how?
  • ?What documents are acceptable for right to rent?
▶Quick checklist
  • ✓Applies in England only (not Wales, Scotland, or NI)
  • ✓Check original documents for all adult occupiers before tenancy starts
  • ✓Accept List A or List B documents from Home Office guidance
  • ✓Online checking service available for biometric residence permits/cards

Frequently Asked Questions

It explains whether Section 21, Section 8 (England), Section 173 (Wales), or Notice to Leave (Scotland) fits your situation and links you to the right generator.
Yes, it outlines arrears options, pre-action steps, and when to move to a money claim through MCOL or Scottish Simple Procedure.
It provides guidance on ASTs (England), occupation contracts (Wales), and Scottish PRTs, highlights common errors, and links to compliant templates.
Yes, it flags when you must avoid lock changes or harassment and signposts lawful possession routes for your jurisdiction.
Ask Heaven covers England, Wales, Scotland, and Northern Ireland with jurisdiction-specific guidance for each legal system.
Yes, you can jump straight into our notice generators, money-claim tools, and tenancy agreement wizards to create the right paperwork.